Privacy Policy
The terms of use outlined below are identical to that to which new users must agree before first use of the CleanContactData.com web site. This contains information about our use of information provided by you. See especially sections 7, 8, and 13.
License Agreement for CleanContactData.com™ Online Service
Thank you for selecting the CleanContactData.com online data cleansing service. This license agreement ("Agreement") gives you certain rights and responsibilities relative to our software-based online data cleansing services (collectively the "Service"). By clicking "ACCEPT", you indicate that you have read and understood and assent to be bound by the terms of this Agreement. If you do not agree to the terms of this Agreement, you are not granted any rights whatsoever in the Service, and you will not be able to access the Service.
1. License Grant and Restrictions. CleanContactData.com LLC ("CCD", "us", "we", "our") grants you ("you", "your" or "user" means the person using the Service in any way) the following rights provided that you comply with all of the terms and conditions of this Agreement.
(i) You may use the Service to cleanse and enrich contact data consisting of names, addresses, telephone numbers, and other elements of customer data typically found within a customer database or tradeshow data received following a sponsored event, excluding certain items listed in section (ii) below.
(ii) You are not licensed or permitted under this Agreement to do any of the following: (a) attempt to access any other CCD systems, programs or data that are not made available for public use; (b) include highly sensitive personal information in the contact data uploaded to our system, including but not limited to US social security numbers or their other-country equivalents, credit card numbers, and password information of any type; (c) copy, reproduce, republish, upload, post, transmit, resell or distribute in any way the material from our website; (d) perform or attempt to perform any actions that would interfere with the proper working of the Service, prevent access to or use of the Service by CCD's other licensees or customers, or impose an unreasonable or disproportionately large load on CCD's infrastructure; or (e) otherwise use the Service except as expressly allowed under this Section 1.
(iii) If you use the Service to cleanse data for a third party, you must indemnify and defend CCD against any claims or lawsuits, including attorneys' fees that arise from your use of the Service.
2. Reservation of Rights and Ownership. The right to use the Service is licensed not sold, and CCD reserves all rights not expressly granted to you in this Agreement. The Service is protected by copyright, trade secret and other intellectual property laws. CCD and its licensors own the title, copyright, and other intellectual property rights in the Service. This Agreement does not grant you any rights to trademarks or service marks of CCD.
3. CCD Service
(A) The Service offered by CleanContactData.com allows you to register on our site, create data cleansing projects, upload contact data to our site, select cleansing modifications to be performed on the data, configure the Service to communicate with and engage others in the completion of a project, select additional data elements to be added to the data, and to receive your data back within a Microsoft Excel file, using web services, or via other means that may or may not exist at the time of your acceptance of this agreement.
(B) At CCD’s discretion, certain aspects of the Service may be offered without charge to certain users, with limitations defined by CCD. These include, but are not limited to, limits on the number of contact records processed per project or over a specified time period. CCD reserves the right to decide which aspects of the Service are offered at no charge, as well as which are offered for-fee, and to determine those fees. CCD can revise those decisions at any time, and agrees to inform past users of specific features to be changed using messages placed in a highly visible fashion on our web site.
(C) Protection of Data. CCD will take reasonable measures to protect data that you upload to our web site for cleansing purposes. Except with your prior permission, we will not share such data with any third parties and will keep it separated from contact data provided by our other customers. You agree that we may from time to time view your data when necessary in order to support you as our customer, for inspection of data quality and the performance of our Service, and for consideration in the planning of improvements to the Service. We will not keep your data on our site longer than our stated period of retention, except with authorization from you, which may be in the form of a message, button click, or other similar action by you or another member of your company on our web site, or by email or fax or written communication.
(D) Conduct. As part of the Service, you have the ability to upload contact data files to our web site. Our site also provides options for providing feedback, in electronic format, about our site and about the Service. You agree not to upload, post or otherwise transmit any content (including but not limited to text, links, communications, software, images, sounds, data or other information) that contains inappropriate content such as profanity, objectionable material of any kind, links to websites that contain information about illegal activity, information or software that contains a virus, Trojan horse, or other harmful or disruptive component; or spam such as: commercial solicitations, chain letters, securities offerings, repetitive, pointless or irrelevant postings.
(E) Internet Access. You are responsible for providing, at your expense, any access to the Internet and any required equipment. Further, CCD may at any time change or discontinue any aspect, availability or feature of the Service.
4. Feedback You agree that you are free to provide your opinion or suggestion to us. You agree that CCD may, in its sole discretion, use the Feedback you provide to CCD in any way, including in future modifications of the Service, multimedia works and/or advertising and promotional materials relating thereto. You hereby grant CCD a perpetual, worldwide, fully transferable, irrevocable, royalty-free license to use, reproduce, modify, create derivative works from, distribute and display the Feedback in any manner for any purpose.
5. Third Party Websites The Service may contain or reference links to websites operated by third parties ("Third Party Websites"). These links are provided as a convenience only. Such Third Party Websites are not under the control of CCD. CCD is not responsible for the content of any Third Party Website or any link contained in a Third Party Website. CCD does not review, approve, monitor endorse, warrant, or make any representations with respect to Third Party Websites, and the inclusion of any link on our site or within the Service is not and does not imply an affiliation, sponsorship, endorsement, approval, investigation, verification or monitoring by CCD of any information contained in any Third Party Website. In no event will CCD be responsible for the information contained in such Third Party Website or for your use of or inability to use such website. Access to any Third Party Website is at your own risk, and you acknowledge and understand that linked Third Party Websites may contain terms and privacy policies that are different from those of CCD. CCD is not responsible for such provisions, and expressly disclaims any liability for them.
6. Payment & Collection In the event you owe CCD any amounts related to your use of the Service, CCD reserves the right to seek collection of any amount unpaid, and to block your use of the Service until those amounts are collected. You agree that, after collection of any amounts owed and overdue, CCD may choose not to provide you with access to the Service. CCD has full authority to decide if and when any unpaid balance will be considered overdue.
7. User ID and Password Security You are the only person authorized to use your user ID and password and for maintaining the confidentiality of your user ID and password. You shall not permit or allow other persons to have access to or use your user ID and password, except if you choose to provide that information to CCD's authorized technical support personnel to assist you. You are responsible for the use of the Service under your user ID. CCD will not disclose your password if you lose or forget it.
8. Privacy of Personal Information At CCD we place the highest importance on respecting and protecting the privacy of our customers. Our most important asset is our relationship with you. We want you to feel comfortable and confident when using our products and services and with entrusting your personal information to us. Our full Privacy Statement can be found by visiting http://www.cleancontactdata.com/privacy.shtm. To contact us with a question, visit our website and click the Support link at the bottom of each page. Or write to us at: Privacy Team, CCD Inc., 904 Case Street, Naperville, IL 60563.
From time to time in certain versions of the Service, you may be presented with information about other CCD services or Third Party services or opportunities that may interest you. You agree that each affirmative indication of further interest by you (including, but not limited to, entering your name, clicking on a "continue," "yes," "show me more," or other such button on our website), supplemented by the provisions of this Agreement and as otherwise required by law, shall constitute your separate written consent for CCD to use and display your contact data to you on our website to help you better understand that service or opportunity, and to present additional information to you, including a new web page located on the Third Party’s website.
You are responsible for protecting the information on your computer such as by installing anti-virus software, updating your software, password protecting your files, and not permitting third party physical or electronic access to your computer.
9. Satisfaction Guaranteed You may use the Service without charge up to the point you decide to utilize parts of the Service for which we charge a fee. Downloading or causing your data to be sent to another system from our website reflects your satisfaction with the Service, at which time you will be required to pay for your use of the Service.
10. DISCLAIMER OF WARRANTIES. THE SERVICE IS PROVIDED "AS-IS" AND, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CCD, ITS AFFILIATES, LICENSORS, PARTICIPATING FINANCIAL INSTITUTIONS, THIRD-PARTY CONTENT OR SERVICE PROVIDERS, RETAILERS, DISTRIBUTORS, DEALERS AND SUPPLIERS (COLLECTIVELY, "SUPPLIERS") DISCLAIM ALL GUARANTEES AND WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SOFTWARE OR SERVICES, INCLUDING ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, TITLE, MERCHANTABILITY, QUALITY, TIMELINESS, AND NON-INFRINGEMENT. CCD DOES NOT WARRANT THAT THE SERVICE IS SECURE, FREE FROM BUGS, VIRUSES, INTERRUPTION, ERRORS, OR OTHER PROGRAM LIMITATIONS. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN THAT EVENT, ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO 60 DAYS FROM THE DATE OF REGISTRATION ON OUR WEBSITE, AS APPLICABLE. HOWEVER, SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
All warranties or guarantees given or made by CCD with respect to the Service (1) are solely for the benefit of you as the registered user of the Service and are not transferable, and (2) shall be null and void if you breach any term or condition of this Agreement.
11. LIMITATION OF LIABILITY AND DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CCD AND ITS SUPPLIERS ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR FOR DAMAGES RELATING TO LOSS OF BUSINESS, TELECOMMUNICATION FAILURES, LOSS, CORRUPTION, SECURITY OR THEFT OF DATA, VIRUSES, SPYWARE, LOSS OF PROFITS OR INVESTMENT, INCORRECT OR INCOMPLETE INFORMATION PROVIDED TO CCD, ANY ACCESS TO, OR USE OF, YOUR PASSWORD AND USER ID BY AN UNAUTHORIZED PERSON, OR THE LIKE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, PRODUCT LIABILITY OR OTHERWISE, EVEN IF CCD OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. IN NO EVENT WILL CCD BE LIABLE FOR ANY LOSS, COST, LIABLITY OR DAMAGE INCURRED AS A RESULT OF YOUR RECEIPT OF OR PARTICIPATION IN THIRD PARTY SERVICES OR THIRD PARTY WEBSITES. IN NO EVENT DOES CCD ASSUME ANY LIABILITY TO ANY PARTY OTHER THAN YOU ARISING OUT OF YOUR USE OR INABILITY TO USE THE SOFTWARE OR SERVICES. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN CCD AND YOU. CCD WOULD NOT BE ABLE TO HAVE PROVIDED THE SERVICE WITHOUT SUCH LIMITATIONS.
12. Consent to Conduct Business Electronically ("Consent")
(a) Consent to Electronic Communications. CCD may be required by law to send "Communications" to you that may pertain to the Service or the use of information you may submit to CCD. You agree that CCD, on behalf of itself and/or others who administer the Service (as applicable), may send Communications to you by email and/or may make Communications available to you by posting them on our website. You consent to receive these Communications electronically. The term "Communications" means any notice, record, agreement, or other type of information that is made available to you or received from you in connection with the Service.
(b) Consenting to Do Business Electronically. The decision whether to do business electronically is yours, and you should consider whether you have the required hardware and software capabilities described below. Your consent to do business electronically, and our agreement to do so, applies to this Agreement, the Service and any related applicable Service.
(c) Hardware and Software Requirements. In order to access and retain an electronic record of Communications, you will need: a computer, a monitor, a connection to an Internet service provider, Internet browser software that supports 128-bit encryption, and an e-mail address. By selecting the "I accept and agree to the terms of the License Agreement" button, you are confirming to us that you have the means to access, and to print or download, Communications. We do not provide ISP services. You must have your own Internet service provider.
(d) Withdrawal of Consent. If you later decide that you do not want to receive future Communications electronically, write to us at CCD Customer Service, 904 Case Street, Naperville, IL 60563. If you withdraw your consent to receive Communications electronically, we may terminate your use of the Service.
(e) Changes to Your Email Address. You agree to notify us promptly of any change in your email address. You can do so by logging on to http://www.cleancontactdata.com and clicking the “Support” link at the bottom of each page (please include both your old and new email address). You will be contacted using the old email address to verify your access to it.
(f) Printing. You may print this document by clicking on the "Print License Agreement" button.
13. Miscellaneous. This Agreement (and any additional terms and conditions with which CCD amends or supplements this Agreement), is a complete statement of the agreement between you and CCD, and sets forth the entire liability of CCD and its Suppliers and your exclusive remedy with respect to the Service and its use. You agree that CCD is not acting as your agent or fiduciary in connection with your use of the Service. The Suppliers, agents, employees, distributors, and dealers of CCD are not authorized to make any additional representations, commitments, or warranties binding on CCD. Any waiver of the terms herein by CCD must be in a writing signed by an authorized officer of CCD and expressly referencing the applicable provisions of this Agreement. CCD shall be not be liable for any default or delay in the performance of its obligations under this Agreement to the extent its performance is delayed or prevented due to causes beyond its reasonable control, such as acts of God, natural disasters, terrorist acts, war or other hostilities, labor disputes, civil disturbances, the actions or omissions of third parties, electrical or communication system failures, or governmental action. If any provision of this Agreement is invalid or unenforceable under applicable law, then it shall be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect. This Agreement will be governed by Ohio law as applied to agreements entered into and to be performed entirely within Ohio, without regard to its choice of law or conflicts of law principles that would require the application of law of a different jurisdiction, and applicable federal law. The parties hereby consent to the exclusive jurisdiction and venue in the state courts in Montgomery County, Ohio or federal court for the Southern District of Ohio. Headings are included for convenience only, and shall not be considered in interpreting this Agreement. As used in this Agreement "including" means "including but not limited to." This Agreement does not limit any rights that CCD may have under trade secret, copyright, patent or other laws.
By using the CCD Service, you also agree to allow CCD to use your company’s name and logo in listings of CCD customers on the cleancontactdata.com website and in other sales-oriented materials. You may “opt out” of such inclusion by written request to CCD Inc., 904 Case Street, Naperville, IL 60563. Following receipt of such a request, your company’s name and logo will be removed from our website within 14 days, and will not be included in future printings of written material. Written material already produced will not be affected.
14. Termination and Amendment.
(a) Termination. Your rights under this Agreement may be terminated by CCD immediately and without notice if you fail to comply with any term or condition of this Agreement or no longer consent to electronic communications. Upon such termination, you must immediately cease using the Service. Any termination of this Agreement shall not affect CCD’s rights hereunder.
(b) Amendment. CCD shall have the right to change or add to the terms of its Agreement at any time, and to change, delete, discontinue, or impose conditions on any feature or aspect of the Service (including internet based services, pricing, technical support options, and other product-related policies) upon notice by any means CCD determines in its discretion to be reasonable, including posting information concerning any such change, addition, deletion, discontinuance or conditions in a manner plainly visible to users of the Service or on any CCD-sponsored web site, including http://www.cleancontactdata.com. Any use of the Service by you after CCD’s publication of any such changes shall constitute your acceptance of this Agreement as modified. 15. Questions. You can contact CleanContactData.com LLC by mail at 904 Case Street, Naperville, IL 60563 or by email at support@cleancontactdata.com if you have a question or concern about any product or service we offer over the Internet.